Episode 30

What is a healthy collection rate to maintain in a dental office?

December 05, 2023

Are you going through the complexities of maintaining a high collection rate in dental offices?

In this episode, Insurance Untangled hosts will help you explore the challenges of collecting the full amount owed, especially when dealing with insurance write-offs and patient negotiations. They highlight the mistakes leading to low collection rates, like inadequate verification and inaccurate estimations. Learn the strategies to bridge the gap from lower rates to optimal collections, including upfront payment and minimizing statements.

Time stamps

  • 00:02:42 – Is it possible to collect 100% of your production/office fees?
  • 00:04:39 – What is the difference between production and collections?
  • 00:09:24 – What do you think is a healthy collection percentage against collectible production? 
  • 00:10:44 – For practices that are meeting this 98% collection goal, what are they doing to get there?
  • 00:12:20 – What are some of the most common mistakes for those that are well under the $98% collection standard?
  • 00:16:30 – What resources do you have for doctors and front office people to learn more about best collection policies?

Resources

Freebie 30

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