Latest Podcast
Episode 142: The Experience that Keeps Them Coming Back
Real Results

Case studies — dental practices that untangled it.

Specific outcomes from real practices that worked with Veritas Dental Resources and Ekwa Marketing. Dollar figures, plan counts, and timelines are practice-reported.

PPO Negotiation

Florida endodontist reclaims $750 per molar endo

Specialty endodontic practice · Florida
The challenge

The practice was contracted at a $450 molar endo fee under one major PPO — well below the regional out-of-network range of $800 and significantly under what comparable in-network specialists were collecting.

The approach

Veritas Dental Resources audited every active contract, identified the fee schedule gap, and ran the renegotiation directly with the carrier. The team handled every call, follow-up, and documentation request over the 90-day negotiation cycle.

The result

Molar endo reimbursement increased from $450 to $1,200 — a $750 lift per procedure. Annual impact in the high six figures based on the practice's existing endodontic volume.

$1,200
new fee (was $450)
PPO Strategy

5-plan practice outperforms 100-plan practice

Two adjacent general practices, compared side by side · Pacific Northwest
The challenge

One client practice was contracted with over 100 dental plans. A second, in the same market, had only 5 plan contracts. The 100-plan practice was working harder, seeing more patients, and collecting less.

The approach

Insurance Untangled and Veritas Dental Resources worked with the 100-plan practice on a structured plan-exit strategy — analyzing reimbursement rate vs. plan volume and prioritizing exits from the lowest-paying carriers first.

The result

After 18 months, the practice exited 40+ low-paying plans, focused capacity on higher-value patient relationships, and matched the 5-plan practice's profitability with significantly less administrative overhead.

40+
low-pay plans exited
Write-Off Recovery

Million-dollar practice recovers $546K in annual write-offs

General dentistry, multi-doctor · Midwest United States
The challenge

The practice was producing $1.56M in dentistry annually but only collecting $1M. The $546,000 gap was driven by a combination of unfavorable PPO fee schedules, write-offs at point of service, and undetected umbrella network contracts.

The approach

Comprehensive audit of every PPO contract and umbrella network affiliation. Veritas identified three umbrella networks the practice was contracted with through carve-out clauses they had never reviewed. Renegotiation focused on the highest-impact plans first.

The result

Recovered an additional $180,000 in year-one collections by closing umbrella network loopholes and renegotiating the four highest-volume plans. Practice profitability up by 18%.

$180K
year-one recovery
Dental Marketing

From 30 unconverted calls to a full schedule of high-value patients

General practice marketing client · Major metro area
The challenge

The practice was generating ~30 inquiry calls per month from existing marketing efforts but converting almost none of them into booked appointments. Front-office team was overwhelmed and the marketing felt unproductive.

The approach

Ekwa Marketing rebuilt the patient acquisition funnel from the ground up: SEO targeting higher-intent procedures, website redesign focused on conversion, and front-office call-handling training.

The result

Inquiry volume held steady but conversion rate jumped sharply — practice moved from struggling to fill the schedule to selectively booking the patient mix that fit the doctor's clinical interests and ideal case acceptance.

200+
practices served by Ekwa

Note: Case studies describe individual practice outcomes and are not guarantees of future performance. Results depend on practice-specific factors. See our Terms of Service for full disclaimers.

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