The Fee Schedule Reset: Which PPO Contracts Are Still Worth Keeping Heading Into 2027?

Key discussion topics

Six practical questions about fee schedule reviews, carrier negotiations, and 2027 renewals.

1. 01

   Which practice numbers reveal that a PPO relationship is hurting margin, even when it brings in patients?

2. 02

   What should an owner prepare before requesting a fee schedule review, and which requests have produced a useful response?

3. 03

   When a carrier declines an increase, what options should the practice assess before making its next move?

4. 04

   How can an owner weigh reimbursement against patient retention, cash flow, and the practice's ability to attract patients beyond the network?

5. 05

   What should the front office do with contract notices, deadlines, and revised fee schedules so decisions do not get missed?

6. 06

   What did a practice learn after renegotiating or leaving a plan that it wishes it had known beforehand?

Meet the panel

Three experts who negotiate, audit, and systematize PPO participation for dental practices every day.

Tessina Bullock

President · Verus Dental

Tessina Bullock is a respected dental insurance strategist and the President of Verus Dental, where she helps dental practices navigate insurance challenges, PPO strategy, and operational improvements. With extensive experience supporting dental teams, Tessina has developed a strong understanding of the systems and decisions that impact practice profitability. Known for her practical approach to insurance optimization and practice growth, she provides valuable insights into reimbursement strategies, fee schedule analysis, and building stronger financial foundations for dental practices.

Ben Tuinei

Founder · Veritas Dental Resources

Ben Tuinei is one of the dental industry's leading experts in PPO negotiations, dental insurance strategy, and practice profitability. As the Founder of Veritas Dental Resources, Ben has helped thousands of dental practices better understand insurance contracts, negotiate stronger reimbursement rates, and reduce the financial impact of ineffective PPO participation. With decades of experience working directly with dental practices and insurance networks, he is recognized for simplifying complex insurance challenges and providing actionable strategies that help dentists regain control over their revenue.

Laura Johnston

Founder · My Dental SOP

Laura Johnston is a dental operations expert and the founder of My Dental SOP, where she helps dental practices create stronger systems, improve team accountability, and streamline daily operations. With a focus on operational excellence, Laura works with practices to develop repeatable processes that support efficiency, consistency, and growth. She brings valuable insights into creating workflows that allow practices to run more effectively while delivering a better patient experience, and continues to help dental teams build organized, scalable operations that support long-term success.