Episode 15

 How to Deal with Refund Requests from Insurance

August 22, 2023

Are you tired of feeling like you’re in a battle with insurance companies? In our latest episode, we dive deep into the world of refund requests from insurance companies, a topic that’s both intriguing and infuriating.

Picture this: you’re a dental practice owner, providing quality care and working hard to maintain your practice. Suddenly, you receive a demand letter asking for a hefty sum, claiming you’ve been overpaid. It’s like a twisted game of financial tug-of-war. Join us as we unravel the complexities of these refund requests, their legality, and strategies to fight back. It’s like a business thriller that’ll have you on the edge of your seat, questioning the insurance system and the challenges dentists face. Don’t miss this eye-opening episode that reveals the hidden intricacies of seemingly straightforward industry practice. Tune in now and arm yourself with the knowledge to navigate the treacherous waters of insurance refund requests.

Timestamps

  • 00:04:23 – Are refund requests from insurance on the rise?
  • 00:10:00 – What do insurance companies usually ask for when they send a refund request? 
  • 00:13:46 – Are refund requests legit, or should we just ignore refund requests from insurance?
  • 00:26:58 – What resources are available to help doctors deal with refund requests from insurance? 

Resources

Freebie 15

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